The Ridge has several resources to help keep our community safe. Use this page to find the right contact for any situation, from emergencies to routine reports.
If you are witnessing a crime in progress or there is an immediate threat to life or property, always call 911 first.
Quick reference
- Emergency (police, fire, medical): 911
- Federal Way Police non-emergency: (253) 835-2121 – available 24 hours
- F-Dub Security Services (our security patrol): (253) 883-7761 – available 24 hours
- Report a non-emergency issue to the city: Eyes on Federal Way app (details below)
The Ridge HOA contracts with F-Dub Security Services to patrol our neighborhood. Call F-Dub to report suspicious activity, trespassing, or security concerns in and around our community. They can respond on site and coordinate with police when needed.
F-Dub Security Services: our private security patrol
- Phone dispatch: (253) 883-7761
- Sidebar call link: Every page on this site has a widget in the sidebar of this HOA site
- Report from website: https://f-dubservices.com/
Federal Way Police Department
- Emergency: Dial 911
- Non-emergency dispatch: (253) 835-2121 (24 hours). Use this for incidents that have already happened or situations that need police attention but are not urgent.
- Online reporting: You can file a police report online for certain non-emergency incidents like theft and vandalism.
- Website: federalwaywa.gov/police
Community Note: Even for minor incidents, please file a report. Police reports help the department track patterns in our area and allocate patrols.
Eyes on Federal Way: report issues to the city
Eyes on Federal Way (powered by SeeClickFix) is the city’s app for reporting non-emergency, non-crime issues: potholes, abandoned shopping carts, garbage in the streets, street maintenance, street light requests, downed trees, and other quality-of-life problems. The app uses GPS to recognize your location, gives you a menu of common issue types to select from, and lets you upload pictures with your request. You can also track the status of reports submitted by you or other members of the community.
- Report online: federalwaywa.gov/eyesonfederalway
- iPhone: Download on the App Store
- Android: Get it on Google Play
Privacy note: Posts on Eyes on Federal Way are not anonymous by default. If you would like to keep your name off the public report, be sure to select “Yes” when asked if you want to hide your identity.
Location note: The map pin defaults to your current location, not where your photo was taken. If you snap a picture at the scene but submit the report later from home, the pin will land on your house unless you move it. Before publishing, double check that the pin is placed on the location of the issue you are reporting.
The Ridge HOA 